FAQ

HOW CAN I BOOK AN APPOINTMENT?

WHAT IS YOUR CANCELLATION POLICY?

If you need to cancel/reschedule/make adjustments to your appointment, we require 48 hours notice. Any appointment that is cancelled within the 48 Hour window will be charged 50% of the scheduled service using the card on file.

No Call/No Show appointments as well as cancellations within 8 Hours of the appointment will be charged 100% of the scheduled service.

We understand that emergencies happen. Our policy is based on respect for our stylists’ time and livelihood. Please only book if you are certain you can make it.

WHAT HAPPENS IF I AM RUNNING LATE?

Please be on-time for your appointments. If you happen to be running late please reach out as soon as possible.

If you arrive late for your appointment your services may be altered to fit the remaining time. Once the 15 minute mark is hit appointments may need to be canceled/rescheduled and will result in a charge for the services reserved.

HELP! I AM NOT SURE WHAT MY HAIR NEEDS OR WHAT SERVICES TO BOOK FOR. WHAT SHOULD I DO?

Check out the services page where I have a break down of each service.

WHAT FORM OF PAYMENTS DO YOU ACCEPT?

Cash, checks, and all major credit cards accepted as payment.
No tipping on cards - gratuity is cash only.

WHAT PRODUCTS DO YOU USE?

Davines
K18
Innersense
Cult + King

WHERE CAN I PARK?

Please allow yourself ample time to find parking. Refer to the map to below to find best parking options.

HOW CAN I CONTACT YOU?

Best way to contact is through Instagram @ashleydibiaggio.hair or email at ashleydibiaggio.hair@gmail.com

You can contact the salon at 484-999-4052

I'M NOT TOTALLY IN LOVE WITH MY SERVICE, WHAT NOW?

I strive to offer my guests the highest level of satisfaction. If something feels off about your service(s) please reach out within 5 days so I can make any necessary adjustments.